Backup Service Review: ElephantDrive vs SugarSync, Who Will Win this Contest?

ElephantDrive offers online services at budget-friendly prices. It may not offer extensive features but it gives assurance that your files are safe-guarded and can easily be accessed or restored when you need them.
SugarSync is also another online service company that focuses more on its syncing features. It offers competitive prices as well as versatility. Aside from its syncing features, it also has good backup capabilities which you can check out with its free 30 day trial.
Features
ElephantDrive is capable of file differential backups, unlimited versioning, and remote access. File sharing is also possible. It has apps for mobile devices and has great versatility. However its interface needs to be simplified as many find it confusing. You can choose between its Personal and Business plans. Its most basic plan gives 100GB of space and costs $9.99/mo.
SugarSyncs best features are arguably its syncing and sharing capabilities. In addition, it also allows for remote access, automatic backups and file versioning. It has apps for mobile devices and is very versatile as it runs on most devices and computers. Its most basic plan costs at $4.99/month for 30GB.
Security
ElephantDrive provides good security with an SSL encryption during internet transactions. Data is further encrypted with a 256 bit AES before it is stored in both ElephantDrive servers and the Amazon storage services server.
SugarSync also gives good security and uses a TLS encryption to keep information safe. It keeps data in its own SugarSync servers.
Customer Service
ElephantDrive provides its customers a help center with FAQs, a knowledgebase, and tutorials. Communication with its support team can be done via email only. It has no live chat or phone support team.
Sugar Sync has both with phone and email support teams, but no live chat services. Its website has online forums and FAQs that customers can check out.
Conclusion
SugarSync, with its multiple syncing, backup tools, and affordable prices makes it a very appealing. ElephantDrive also had reliable features but its complex interface negatively affects its appeal. And though it does give reasonable prices, SugarSyncs pricing is cheaper. All in all, SugarSync gets our vote!
If you want to know if SugarSync and ElephantDrive can win against other providers like IBackup and Mozy, click to view other online storage comparisons!